My husband loves Chipotle so I decided to try it for the first time. I waited in line for over 30 minutes and then when it came to be my turn, I had to repeat my order several times, and it was just the type of burrito I wanted with which cheese and beans. Then the guy who added everything else went to fold it up and ripped it open with his thumbs. Rather than wait for a new one, I said it was fine, just wrap it up. I then waited several more minutes to be rung up, and more after that for my side of guacamole to be put in a plastic container. My total time there exceeded 40 minutes! For my first ever experience I was turned off by the service and by the cilantro infused rice. However, the chicken was spicy and delicious.