Very very disappointed! I came in with my friend for a pedicure and her lady was great. They were short staffed so I had to wait a little which was fine but when my lady came she rushed through the whole thing. She even skipped the lotion!When I told her she said no I did lotion with the scrub and then rinsed it off.... Last time I check you don't wash off lotion. Also she was careless when grooming the nail she would rip off skin. I asked her several times if she could be careful as it was hurting but she continued to do it. I will not be coming back.