Only dealt with though Yelp messages. But he absolutely refused to give me a rough estimate to take my wifes bridesmaid dress in. He said he needed to see it. I took a pictures of dress and tag. He still declined to give me estimate.
He was the only person i reached out to that refused. He might do a great job, but after her working 60+ hours and coming home to two high energy kids while I sleep before working myself. We weren't trying to waste our time or budget on a dress she probably will never wear again.