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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Wish there was an option for no stars. This company was dispatched out by our home warranty company to address ac issue. After showing his sexist side by not bothering to introduce himself or even acknowledge to the homeowner, only to the men that were there, he spent roughly 5 minutes on the roof with the unit. When he came down he explained that the coils were badly damaged therefore not letting enough air flow. He said that the coils could not be repaired so the only fix would be to replace the entire unit. Then went on to say that the warranty cover wouldn't cover anything because it wasn't due to normal wear and tear it was "probably caused by hail". Moments after he left we went back inside to find that now the fan that had been working to at least circulate the air was no longer working. We had him come back to put the fuse back in he took out. We called another company for a second opinion and within 24 hours they had the unit up and running beautifully for $430. Come to find out the coils were only dirty, and show only normal wear and tear. A complaint is being placed with not only the warranty company that sent us Doctor Cool but also the BBB. I always recommend a second opinion when working with any contractor...in this case I recommend you save yourself the trouble and stay far away from this company.
http://www.openvoc.eu/poi#coolReviews
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