I was in the mood for root beer, weird craving I know and I headed here on my lunch break. I got in line in the drive thru and waited and waited and waited for someone to take my order. No dice, so I was hoping to just back out of the drive thru but someone had already pulled in behind me so I pulled forward in line. Unfortunately I was now stuck between several cars and I had yet to put my order in. The process was so slow and each car ahead of me was waiting there for what seemed like forever. After about 15-20 I finally got to the window and was tempted to just leave but I had been waiting for so long I wanted my order and wanted to let them know that the speaker wasn't working.
The girl at the window came to help me and looked at me puzzled since I hadn't placed an order. I informed her that no one was answering at the ordering thingy-majig and she immediately realized she had shut it off by mistake. She looked horrified and offered me a discount for my trouble, so I figured I'd just order my drink and an order of cheese curds (since all the ads on the side of the building that I had been staring at for 20 minutes now had me curious). I paid and the price seemed low, but since she said she was giving me a discount, I didn't think twice. Finally my order came out and she handed me my cheese curds, no root beer. I then realized she didn't even hear my order for the root beer and by this point I was totally over it and just left.
This place is inefficient and so unorganized. No thank you.