Buy tickets directly from the vendor. Do not use ticketmaster. They do not care about people. They do not do what they say. They only want your money. Bought expensive tickets for a show in Vegas and due to severe weather I was rerouted and it took 24 hours when it should have taken 3 hours to get to Vegas. As a result I missed my show. Ticketmaster said too bad so sad. I went directly to the vendor and they gave me a BOGO offer. Ticketmaster sucks.