Mr. Pascal Adcock exemplifies the image that is Virginia Auto Service. Their reputation definitely precedes themselves and Pascal lives up to that image.
Pascal was very friendly and cooperative as I asked a plethora of questions pertaining to their pricing, diagnostic abilities and warranties. We have dealt with Virginia Auto in the past and felt confident in their ability to diagnose and repair any automobile that we would bring to them. Pascal reassured me of their commitment to top end auto repair and excellence. In the end, we received a "Better Than Expected" state of repair, and we drove off in what actually felt like a new vehicle. All of the employees represented the highest form of customer service and automobile repair excellence, in a comfortable and no pressure atmosphere. I highly recommend them to anybody who has a vehicle.
Owners are only as good as their philosophy of business, and their ability to judge and hire employees to reinforce their business desires and dreams. Matt is an example of a great owner and his business illustrates this day after day.