I didn't have a choice in using this company, my insurance through Dominion contracted them. The technician either falsely diagnosed an issue with my furnace, or was outright purposely trying to scam me. I was told there was an issue with the electrical wires in my furnace, that it wasn't covered under insurance (which was a lie), and that I could pay them out of pocket to fix it. Glad I smelled their B.S. from a mile away, I decided to have an electrician not affiliated with the company look at it, and lo and behold there was absolutely nothing wrong with the electrical. The electrician, who is not an HVAC tech, was actually able to fix my furnace on the spot too! Their employee was not able to. The owner is extremely rude and spoke to me in a very condescending manner instead of trying to resolve the issue. Very shady business looking to take advantage of people.