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| - Sorry to update my review to a 1 star, but I will NEVER go to Cafe Koi again. My boyfriend and I went on a Monday night (because of their Meatless Monday Special) and had assumed (wrongly) that it would end up being a cheap to medium priced night.
First off at 6 pm the place was pretty dead. There was 1 waitress and she was not very attentive at all. It took forever for her to give us menus, and then forever for her to come back and take our order.
We only ordered 3 things and water, she didn't write anything down and she ended up forgetting one of them (our appetizer!)
We ordered the vegetable gyoza's, a Buddha burger, and a panda bowl with the addition of Koi spiced tofu.
Even though there were only 3 other tables, our food took a long time to come. When it finally did, I was shocked. Where is our appetizer? Someone else brought out our food and told the waitress later she forgot it. She didn't seem too concerned, more like an "oh whoops... well did you still want it?" Wow nice attitude!
The Buddha burger is kind of ridiculous for a vegetarian option. It's served on this naan like flatbread and cannot be made vegan because of the dairy used in the bread. They have no other options, and seriously don't care that only lacto-vegetarians or omnivores can order it. My boyfriend didn't really like it anyway because who wants to eat a veggie burger on flat bread? Probably should be removed from the menu or served on a vegan friendly traditional bun, not the same bread used for their chicken flat bread sandwich.
I ordered the Panda bowl on the waitress's recommendation, as I had previously tried the Buddha Bowl (which was nice, a large size and comes with tofu and a side of rice). What I received was a tiny bowl of vegetables with shredded carrots, topped with my side of Koi spiced tofu. I was pretty disappointed in the serving size and was still hungry after I finished. Who makes a menu item just of steamed vegetables in sauce?
Finally our vegetable gyoza's arrived. They were pretty greasy and only ok in flavor. Not worth $9 either.
So far the overall experience was very disappointing. But that's not even the worst part. The manager came over and said he would discount the gyoza's for us because they were missed and we thought oh ok, thanks that's nice.
Looking at the bill I was absolutely shocked...
$2 was taken off the 2 entrees because of the standard Meatless Monday Special -ok, but the "side" of 3 tiny strips of tofu cost $4 on top of a dish that was already $16 for a tiny bowl of vegetables. In what world is a side of tofu $4? It's not like it's advertised as organic even. And the gyozas were only discounted $1 in total! They were already supposed to come with a $1 discount for the Meatless Monday special, but I guess the waitress again did not care. So really we received no discount at all for her forgetting appetizer, unlike what we were told by the manager.
The whole meal for 3 items with no drinks, after discount was still over $42, and we left hungry and unhappy. That is far too much to pay for just small portions of vegetables and bread.
I just don't understand why the Buddha bowl costs less less than the Panda bowl with tofu added. The Buddha bowl is a coconut vegetable curry, which comes with tofu and a side of rice, and the panda bowl is just a smaller bowl of vegetables with no rice and no tofu. It doesn't make any sense and it is not clear on the menu that it is a small portion.
This whole experience soured me from ever returning to Cafe Koi, any time I'm downtown it will be The Coup, even though it's busy the waitresses are infinitely superior.
Cafe Koi is nothing but a dark "cafe" that charges high prices for bad service and small portions and nickels and dimes for everything. Not worth being ripped off again, sorry.
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