I first came here for their grand opening party and felt that everyone was very welcoming and friendly.
Then I came back a month later to have several pieces of jewelry repaired and cleaned, and it was a reasonable price.
I also traded a couple of outdated yellow gold chains and pendant for a new white gold chamsa pendant with little diamonds. I'm very happy with the trade because they had been sitting unused in a jewelry box for almost 20 years, and now I can happily wear the new piece and feel confident in it.
I have since referred two friends here and they both had positive experiences as well. Barack and Ben helped me, and were not pushy to close the deal or up-sell me. I never felt like I was dealing with "sales people", but rather educated jewelers who just wanted me to wear something I can admire.