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  • I thought I made a really good choice picking this med spa for my injections after reading all of the positive reviews here, but I was disappointed. I initially came in for a consult earlier this year (1st visit) and then got my injections sometime in April (2nd visit). Too much filler was injected into an area on my face (and in the wrong spot) which left a large lump, and I needed a touch up in another area. I then came in for a third time to get some of that filler dissolved and corrected, which the provider did free of charge. He then advised me I would need to wait a few days before adding filler to correct it. I was concerned because this place is very busy and you usually have to wait a month for an appointment and I wanted to get it done soon. He said it was no problem and that he would be able to squeeze me in the next week. As we both walked out, he told the receptionist to schedule me for the next week, and I figured she did since she was at the computer. The provider even had me write down the day and time. Upon my arrival to my appointment (4th visit), I found out I was never even scheduled. The receptionist was puzzled when I told her I was scheduled for that day and time. She told me I wasn't showing up in the computer. However, they still took me, which was a relief since I had driven an hour from where I live. The provider walked in and was also puzzled as to why I was there. I figured they were getting ready to close because he was already in his regular clothes and no scrubs. Needless to say, I felt very unwelcome the entire time and it was awkward. The provider was rushing through the procedure. The whole situation was very unprofessional. I was yet again not happy with my injections. The filler was placed in the exact same spot as the first time, not in the correct spot. I am so upset and will not come back here to get it fixed.
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