Ok. They've been in this location for long enough, even with staff turnover and flexibility changes to be better than this. I've been during peak hours and they seem to get it right. It's the off peak that I feel needs some attention. And that's the point. Pay attention. Get off the chatsnip twitter book and pay attention to execution. If there are patrons in the business they are your only priority. Otherwise I'm soooo glad it's closer to me. Even on a blustery winter day I can justify a walk to the neighborhood Bucks. Get the service component down and this place has real staying power. They do brew, my brew, oh so well.