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| - We have only been to the Oregano's in Scottsdale before, but we opted to try the Oregano's at Dobson because it's a little closer. I do not know if we were just lucky on our trips to Scottsdale, but we never had to wait too long to be seated and the food was just spot on every time.
We arrived at around 7:30ish. We opted to be seated outside because it was recommended and the host said it was not going to be hot because of the misters. Uh, wrong! We have been seated outside before, at other restaurants, and the misters make a difference. Not at Oregano's (because many seats are not near the misters). After about 10 minutes when no one came to see if we were thirsty, and we were, we went back in to wait for an indoor seat.
We waited, waited, waited. People who came in after us were seated. Two ladies came in and the hostess brought them drinks. We'd been at the restaurant for about 40 minutes by this point, and no one offered us anything to drink. It was frustrating, and if I had not been texting I would not have realized how long we were waiting, but because of the time stamps, I knew how long we were sitting and sitting.
We finally got seated, and our amazing server, Kelan, had our drinks within a couple minutes. He topped us off so that we were never thirsty and had plenty to drink while eating. The service was really exceptional, and it was a relief because by the time we were seated we were frustrated.
The food was fine. Hardly any jalepeƱos on the carne asada pizza, but it still tasted good although it lacked any heat.
Don't think we'd go back to this location, but if I do I hope Kelan is working because he was the only positive about the evening. Good food, but we could easily get equal quality elsewhere and it is not worth the grief.
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