I went here for the first time 2 weeks ago. I scheduled an appointment the morning of and was surprised they had openings. Very nice and accommodating. When I arrived, they were ready for me (that doesn't always happen at nail salons since they get a lot of walk-ins and never turn them down).
I had a gel nail manicure and a lip wax. Overall the experience was good. The nail technician did both services. She was nice and friendly enough. Did a nice job on the manicure. It lasted a good too weeks. No chips or dents. No problems on the wax Quick and painless.
They did try to upsell me on a massage while I was sitting in the manicure chair. I thought it was free added perk, but was an extra $20. She was not upfront about the cost and just started putting my hair up to get started on the massage. I then had to ask her if this was part of service or extra, she then told me it was an extra $20. Very deceiving. BEWARE!
*UPDATE: after being a regular here, they have a hard time sticking to the schedule. Sometimes waited 20-30 min when I had an appointment. Ended up switching to a different salon in Scottsdale