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  • Talk about the worst experience in TRYING to lease a car from this snotty dealership! Me and my father emailed a person who was in their "Internet sales" person. We sent over a breakdown of the vehicle we were interested in and asked if they would do us a favor and put together a basic written up deal, easy enough right? After waiting most of the day and not hearing back, I made the mistake of driving from Mesa to this shit hole. To make a long story short, we arrived and asked for the "Internet Sales" person who we had emailed. For whatever reason he was there but not available, so another guy came up and asked if they could help. I explained that I'd rather deal with the person that I emailed. After being denied to see this person again, this other salesman asked me what kind of car I was looking for and how many miles per year on the lease that I was interested in. Clearly they did not prepare my request from earlier, so he came back with the most bogus numbers! This specific vehicle was priced online around $27,000 which included their "Chapman Discount" of around $3,800 which I thought was great! Unfortunately in my case they did not honor that at all! He brought back the deal and was trying to sell me the car $1,000 WELL above MSRP! I said no, I want your so called chapman discount plus the available Manufacturer rebates/incentives. He then told me that those were only available to finance or customers purchasing the vehicle lol! Mind you this whole time, me and my dad and this asshole salesman wearing glasses were STANDING the whole time. Couldn't even offer us a seat or something to drink? After basically arguing with this rude person, I gave up and told him that it was my 4th Dodge dealership who refused to work a deal with me and that he was the most ridiculous person I've ever dealt with! Lessened learned: Do not ever try to lease a vehicle from Chapman Dodge or DODGE for that matter. I'd rather spend the extra money and go to a more reputable dealership with people who know what the hell they are talking about!
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