Had to bring my car in for an air bag recall so decided to give my nearest dealership a try. Pretty small place but called in and was able to book for the week after. The service people definitely seemed to know their stuff. They seemed quite passionate and patient about their job.
They also cleaned my car exterior and didn't throw any extra fees at me. Although I already have a mechanic, if I ever need to bring it to a dealership I would feel confident with these guys.