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| - So, we all know the jokes about plumbers, right? And I'm not too proud to admit that I've had my share of own experiences so I know the slimey folks who often respond and over-charge. Well cast those stereotypes away with Pure Plumbing!
After hearing water running for months and my usual plumber unable to find the source, I called Pure. Not only was the receptionist professional but they dispatched a plumber who responded within the hour. Before he arrived, I got a text to let me know he was on the way and there was even a little photo so I could identify him. How cool is that?!
Anyway, long story short, there was indeed a slab leak. :( Joe, the plumber, diagnosed it quickly and was sympathetic to the costs associated, too. Fortunately my insurance covered most of it and the job was done promptly, professionally, correctly (as far as I can tell), and neatly.
All along the way--from calling the managers to arrange payment to scheduling the service--I was met with nothing but professionals. It takes a lot to impress me but they did indeed impress me.
Are they the cheapest? Probably not, but if peace of mind and a job done well are important to you and your assets, Pure Plumbing are solid peeps. I'll be calling them again soon for other plumbing issues.
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