I will not tell you the problems I have had because for a dine in theater it's not bad. I will say how ever the staff is less than trained on restaurant style service and basically it's comparable to your idiot brother making macaroni and cheese then eating most of it while complaining you do dishes.
Pros-
The coffee! It's amazingly good!
The bar- drinks are great.
Atmosphere is clean and nothing is broke.
Cons-
No silverware after you use the one given to you.
Long wait times to get service.
The waiter will stand and block you while watching a movie and taking the order of the person in front of you.
Refills on drinks? Not happening.
Dirty dishes? They sit there in the way.
Go to Ipic in Scottsdale.