OMGosh! these guys are incredible. this was my second visit to Choppers after only living in Scottsdale for 4 weeks. I have seen Erica twice. In the very first visit she managed to get my hair color just right. My roots matched the rest of my hair! The second visit Erica did the most perfect baby fine highlights. I also took my daughter the second time and Kelly did a keratin treatment to her hair. Her hair looked amazing. He took his time but it was perfection when he was finished. I am totally hair obsessed and Choppers is the answer to my obsession. As an added benefit, everyone there is incredibly nice.