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| - I'm so disappointed! I was hoping this place would have been a great Friday night happy hour dinner stop to add to my list but I was a bit to hopeful I think.
A group of four of us went to check it out and let me say, the service was really not that great and the food was mediocre at best. While I'm a fan of a nice tattoo, I have several myself, I didn't need to see the what looked like a homemade one, on our waiters chest. Dude, wear a tshirt or button up your shirt it is not a good thing to be showing off.
I asked the waiter for recommendations since we had never been there and he told us that the menu was basically a work in progress because they were still testing items to see what fit. Ok, I get that but still never got a recommendation from him. One friend ordered the sweet potato fries and I ordered the poppers for appetizers. They were brought out and the fries were well over cooked, they were dark brown and looked soggy, like they had been cooked then sat and cooked again when someone finally ordered them. They were sent back and a new plate was brought out that actually looked edible. The poppers were good but a tad greasy. We had to ask for small plates a few times so were could all share the appetizers, also.
On to our entrees. Two from the group ordered off the starter section and the other two ordered from the normal entree section. In my experience when tables do this the food is brought out all together. Well the starter orders were brought out in a timely manor but the entrees took another 20 minutes to come out. So while one group got to eat their meal the other two had to sit and watch.
The actual food:
The citrus shrimp was ok not very citrusy and the bruschetta honestly, should have been called flimsy bread with toppings. In my experience bruschetta is usually toasted bread with toppings. This bread was neither toasted nor the standard nice artisan bruschetta bread. The homemade chips were good, there was a puddle of grease in the bottom of the bowl that could have fried up another batch, gross! And she had ordered the mix (sweet potato and regular) and only received the regular.
During our 20 minutes wait for the rest of our meals, our waiter brought out a plate of rustic fries for us to munch on while we waited. Really, I don't want your fries, I'd like my entree to eat while the rest of my party has their meals. Finally the last two meals came out and for the price we were not impressed. My friend ordered the siracha tilapia and I got the battered cod. The tilapia was a thin piece of fish and looked dry, by this time she wasn't feeling well so she just asked for a box to take it home so I don't know how it was. The cod was ok, they were very small pieces for the price. I say that again because I can get what I ordered anywhere else on a Friday night as an all you can eat for less then what I paid and have better service and bigger pieces of actual fish. The batter I will say was good.
During our meal, a guy came up to our table (I'll assume it was a supervisor or manager) and just kind stood there hovering, not saying anything or asking how our meal was, he just stood there! It was very awkward, so I turned and looked at him after about a minute or so, he asked how everything was and we were all just kinda shrugged. That is when my friend had to ask for a box a second time because our waiter hadn't brought her one yet (after about 10 minutes) He really didn't say anything and rolled his eyes as he walked away. He did not ask why we were not happy or if there was anything he could do. He brought her the box and walked away again. 5 minutes later our waiter shows up with a box.
We got our bill figured out what we owed and left. If it were not for the company I was with, this night would have been one of the worst. Customer service is everything and if you don't have that you will not be in business long. After being open for 2 months, you should have a set menu, not still getting the feel for what you should be serving.
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