Nick was AWESOME! He was early but was totally cool that he had to wait for me to get home. When I did arrive, my two kids were very curious what he was doing. He was so patient with their questions and had them "help" which I thought was so cute. He did a great job on the locks, I didnt realize how bad one of the doors was broken until the new lock was installed and I could actually open and close the door with ease again! He was very fast and professional. I would highly recommend to anyone!