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  • I couldn't be more pleased with the level of service, care and quality work overall from DiamondBack Plumbing. My water heater broke early AM yesterday and I called this company to provide an estimate over the phone based upon the type, size, location and what needs to be done. Their estimate was below other competitors by hundreds. Taking into consideration quality of material! Spoke with Chad for the estimate and information and he was very professional, taking time with me to explain everything and recommendations. Then filtering out other companies I found Diamond back to be the best. With that, I had a plumber (Matt) come out just hours later that day. He also was onsite to provide a more accurate quote and was within the parameters of what I was quoted over the phone. He too took the time to explain anything I needed or wanted further clarification on. He too was very professional, extremely polite and friendly. Outstanding customer service, knowledge and experience. From now on these guys are my go to company for all my plumber issues! I couldn't be more pleased overall. That's what you call same day awesome service, excellent price, and fantastic quality of material. Broken water heater 7am. Called DB by 8am, plumber (Matt) at my house by 3pm and fixed within a couple hours so that our family had got water. Thanks DiamondBack and all your fantastic employees and service overall! You earned my loyalty for my family and definitely recommending your company to others needing help as well! - Tyler B.
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