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  • Terrible customer service from the "MANAGER". Gave us the wrong order than she flips it on me like I gave her the wrong order. Ordered TWO orders of tacos, got to the drive thru window and she tells me "here's your two tacos", I told her "I ordered TWO orders of tacos two orders meaning THERE SHOULD BE 4 TOTAL". If I wanted TWO tacos I would have said just ONE ORDER of taco. Than she rolls her eyes at us and I asked for 4 butter milk and she hands over ONE without even saying "I'll be back with the rest". So of course I'm already pissed at how she gave us attitude, she comes back and I tell her "I said 4 not one". Than she tells me (with an attitude) "yeah I said I was coming back for the rest". BUT SHE DID NOT SAY THAT. She just walked away. I asked for a manager and she says "I AM THE MANAGER" (again with an attitude). I said are you sure you're the manager? And she says "yes just cause I'm not wearing a polo doesn't mean, I can use whatever I want". Like first of all you don't speak to a customer like that period. She could have said things differently. She could have apologized about having the wrong order instead of giving attitude. And everything would've been just fine. She acted as if it was hard to make two more tacos. Oh and she ended up speaking in SPANISH to her coworker, YOU ARE NOT SUPPOSE TO SPEAK IN A DIFFERENT LANGUAGE WHILE WORKING! Especially during those kinds of situations. Asked for her name and she mumbled it twice cause she knows what's going to happen. Asked for my receipt and she said "idk" than reprinted one. Ahaha seriously.
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