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  • Took my kids here on one trip for their 3rd and 9th bday. My 3-year-old immediately got scared of all the kids jumping around and I thought I had wasted money...30 minutes later we found the kid area with the ball pit and such, and I couldn't rip the kid out after 90 joy-filled minutes. My 9-yo had a blast everywhere, not her first trampoline rodeo. The family had a great time. Two downfalls...first, $80 for 2 adults and 2 kids for 2 hours seems steep. Just surprised me. Second, we bought our wristbands at 6:30 on the nose. When you get scanned into an area, it clearly shows on their handheld machine what time you purchased your tix and what time they expire. This place doesn't sell half hours, it was either one hour or two, we bought two as you get a bit of a break. At 8:03 (93 minutes after purchasing two hours) our wristbands were declined. The girl said "you expired 3 min ago." I said, we bought two hours, it shows right here we purchased at 6:30 and it's 8:03." And she said "yes, two hours expired at 8:00." After trying to explain it a couple more times, I gave up and she said to try the front desk. I literally had the same conversation with a young man at the desk. He said "yeah your two hours expired at 8." I asked "what time does it show I bought the two hours?" "6:30." Okay, dude, that's 90 minutes..? And again, I don't think they ever understood. I ended up just giving up. There isn't one employee over the age of 19, which I'm totally down with as long as someone can take a leadership role. Had these little things been handled better, it was a great time. But $80 for two hours only to be cut 25% of my time wasn't cool. And if the policy is you only count at the top of the hour, tell me that when I buy.
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