My family and I have been going here since it opened. Through that time we have seen a lot of changes in personnel, currently they have the rudest & unprofessional staff. The last two times here the bartender is very unfriendly not even a hello (simply not Anna who always remember your name and had a bright smile) and the manager that was on duty 12/8 brunette took the prize Friday night with her horrible attitude towards me as I waited over 1 hour for our pizza order she basically told me this was my fault. Being in the customer service industry you can imagine, where I come from the the customer is priority & handled with dignity and respect. My family will not be returning to Spinato's, you simply need to take a serious look at how this store is being managed.