I made an appointment I took time out of my life to call these people was placed on hold and made an appointment for 12:45. We arrived on time and was told by snooty receptionist to wait. So we waited and waited and waited. With a huge group of people. It was like a walk in doctors office. I don't know how long we waited but it was long enough to consider we made a mistake. We walked out and found another salon and was serviced within minutes of walking in fantastic sams. I know your on a budget and this place may be cheap, but they are huffy, snooty, bitchy and not worth your time. Trust me please.