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| - I cannot give any more than 2 stars at this time. This business has been SO bad at responding to me. Initially I called and left messages to get a quote. No one called back and I had to continue calling until I FINALLY reached someone who had enough time to quote me on the door specifications that my contractor gave me.
At the store, I felt rushed while asking questions about options.
Now that I want to go ahead and place an order, I've left 3 voicemails and actually spoke to Dave yesterday, who told me he'd call me back this morning.
I cannot even order my doors through this company because they don't answer the phone and they refuse to call me back.
The only reason I'm NOT giving one star at this point is because they were significantly cheaper than HD and Lowe's for doors, and the turn around time is SO much quicker. The doors I'm looking for are "special order" through the big buys, so they would take 2 to 3 weeks. With Avanti, they quoted me 2 to 3 days, which is amazing, but completely useless to me if I can't place an order.
If I ever wind up actually doing business with them, I will update this review. At this point, I don't know why I would order a thing from them with this kind of customer service, but there don't seem to be tons of independent options in the valley for interior doors.
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