I just can't believe this place.
Got food poisoning, call for my money back and they are avoiding my calls.
Ordered two bento boxes w/ Salmon Teriyaki
I got take out from here on Saturday (3 days ago) and me and my girlfriend got food poisoning. Upsetting, but nothing crazy. So I called the next day to try get my $50 back. I called during dinner time and a girl answers and says there's no manager or boss in. I leave my name number and complaint with her thinking someone will get back to me by the end of the night.
Call the next day during lunch, same thing. Personally, I work at a restaurant and find it extremely hard to believe that a manager wasn't in during a dinner rush let alone SINCE SUNDAY!
Called back every day and finally received a phone call from a manager. Apparently the north york one doesn't have a manager for a month because he's in china?
This man told me there's no way it was from his food because all the food I received was cooked and kept asking me if I had a bleeping doctors note? WHAT?!? He laughed when I suggested it was the salmon teriyaki, saying they get their salmon everyday. He also said he doesn't care if I call food inspection or the cops (why would I call the cops on them?), because we were the only ones to complain about the food on that particular night, his restaurant has nothing to hide. Like I said, it was $50 bucks, so he offered me a $30 gift card explaining the money would come out of his pocket and he already paid the delivery person. I refuse to eat there again and insisted I get my money back. He got upset and told me he wasn't going to give me anything and hung up.
Like do they just not care? I can't believe this place, how could they not rectify this situation?
Boycotting this place. DO NOT GIVE THEM YOUR MONEY!