Jason was AWESOME!!
Had a 1995 Mercedes Wagon broken down on the side of the highway. This was at 5:30pm and my wife and myself were stressed and concerned as this was our only car.
Jason took all this in stride gave me the number for his tow truck driver and stayed late to take delivery of the vehicle without me or my wife having to get to the vehicle or the shop.
Dropped off the keys the next day and they proceeded to do a $95 diagnostic. After a few hours I get a call detailing a long list of items that need replacement and the price tag that would entail up to that point in time. WOAH!! To much for me. Jason was totally even keel when I said "can you just put it back together?" When I explained to him that was more than I was willing to pay to have the vehicle running again he said "I understand, I will charge you for the tow and NOT the diagnostic since it is not something you plan on fixing, I just wouldnt feel right."
How awesome is that? VERY VERY AWESOME!!!