Came in with my family for dinner and ordered a chicken wrap for myself which was served cold with frozen chicken that tasted worse than a wrap from getgo. Told the server I didn't know it was served cold and her reply was "yeah". I heard her tell some lady named Marcy that I didn't want it cold and Marcy yelled it's supposed to be cold. Wow. Rude! And then she brought it back microwaved with my same bite marks in it. Not to mention they charged me for a lemonade for my daughter in addition to a $7 kids meal served with rotten grapes. You'd think it was included. Went to leave and nobody even said goodbye! I'd have had way better food and hospitality at Panera.