In May 2013 took can in for brakes. Needed new rotors and pads. Declined on them replacing a bushing and shocks that were overpriced. October 2013 took back as there was a metallic rubbing sound. Mike (forearm tats) did an inspection and found nothing to be wrong. Took back 1/9/14 for same metallic rubbing issue, dealt with Ramon. He claims I need new calipers. $750-$800 worth of parts and labor. Conveniently, there system doesn't show the October visit. Called mike over in front of Ramon, and mike confirmed the visit and admitted that he found nothing wrong. Ramon, said I don't know what you think he can do.m and stated he (Ramon) was the shop manager. Ramon said that if it wasn't documented in the system, it didn't happen.
Poor customer service. Will never return to another Just Brakes. This place is a scam and ran by untrained and rude employees.