I had several people tell me they really love Firehouse subs so I went to check it out. The sandwiches my son and I got were decent. Nothing special, nothing really flavorful, Just OK. As mentioned in other reviews, the moral and employees are just there. They have zero personality. I don't care to have any real conversation with the person ringing me up or making my sandwich but when you are trying to be a better alternative than Subway, Port of Subs, Quiznos, try to at least fake that you want to be there.
I liked that they have a big selection of different hot sauces. That was a plus, too bad I had to add plenty to make my sandwich have more flavor. I don't drink soda all that often but they have one of those build your own coke machines and that is also a nice addition to Firehouse Subs.
If the sandwiches had better and or more flavor it would help this place stand out more. With no personality service and just Decent sandwiches, I found it very forgettable and have no desire to try it again.