Staff was amazing and the property grounds are first class. My room however was not worth the money. I was in building 17. The camelback view was awesome. The room needed some attention. The bathroom on the surface looked good. But the ceiling grill was detached and hanging. The chrome plate behind the shower was detached. I can't even explain was wrong with the hot water. There was plenty of it but for the first 3-4 minutes of the shower you can't make it cool enough to stand in the stream. Then all of a sudden it gets enough cold water to be able to stand there. The mini bar fridge was broken and the heater was very fickle. It took like 10 min for it to even start giving heat.