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  • Today was my 3rd visit and I won't be rushing back anytime soon. Yes, the seafood is as fresh as you can find in Phoenix (Upside) but the service (poor, immediately followed by rude), a couple of major flaws in the presentation, and the value (not the price, but what you get) made for a miserable meal. For the 3 of us, we ordered a Dungeness Crab, Shrimp, and a side of fries. The fries came out almost immediately and the waitress said the rest would be out in a few minutes. We said we'd like the side served with the rest of the meal and she said "we serve everything when it's ready". We asked her to take the fries back and bring fresh when the rest of the meal came and she said "I'll take them back, but they're just going to sit and get cold so you might as well keep them". She took them and left and I was about ready to leave too. She did return in a few minutes and said they put in a fresh order so we stayed put. There's a problem with the way the shrimp are presented. When they hit the table they are fine. By the time you're done eating they are tough. Sitting in a bag of boiling hot sauce for 5 or 10 minutes results in overcooked seafood. Too bad that was not obvious until it was too late. The quarrel I have with the crab presentation was that it was served with the carapace left on. Almost impossible to remove; gills, guts and scalding water everywhere. The claws and legs were OK size wise but the body was downright miniscule. I would generously estimate that we got 4 or 5 ounces of edible meat out of a $36 crab. And $100+ per pound for crab meat when you are doing all the dirty work yourself is nonsense.
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