Can I give less than one star? Absolute worthless individuals. We purchased 2 Lenovas from them. One we had to return the same day because it wouldn't even get past the start screen. The second lasted 4 months before it stopped working. We brought it in to Hyperion works for repair. They did diagnostics on it twice and found that it was the power supply but suggested we return to Fry's Electronics to utilize the manufacturer's warranty. To make a very long story short, they could not fix it because the part they needed was a proprietary piece. So I told them we would come get it. We brought it back to Hyperion works where they informed us that they didn't even put anything back together. All of the pieces they took out they just threw back in the computer and that Hyperion works had to use magnets to find some of the pieces. Absolute idiots. Rude and childish.