I love Francesca's and there cute clothing BUT I am not a fan of the customer service at this location. I've been to many different Francesca's, Oregon, California, and here. And this is the 1st location I had a bad experience. I've been to this location many times, and have yet to encounter a nice welcoming person. When I was in last night, I was the only person in the store and was not even acknowledged once. The girls were to busy gossiping to be bothered with a customer. I found a dress that I really liked, but decided not to buy the dress because of how unfriendly the girls were. I can go to the location off Ray road, buy my dress and have a much better experience.