I have been to Pho Plus on several occasions and noticed that their customer services have improved since they opened. While the Pho and Banh Mi is DECENT the meat content is on the low side. I wish they would include more meat in the Pho and Banh Mi. The price is very similar to other Pho and Banh Mi restaurants, but the meat is lacking. Maybe they rent is higher and they cannot afford to put too much meat in their products. If that was the case, increase the price a little bit. Alot of us do not mind a higher price so long as the products are up to par. So for now, if I want Pho i would go to Doan's Vietnamese restaurant off of South Boulevard. For Banh Mi, I would go to Le's Sandwiches & Cafe off of North Tryon/Sugar Creek. When I am downtown and desperate for some Vietnamese food, I would go to Pho Plus. I hope they would change, as this place has lots of potential!!!