This is a really helpful AT&T store if you know what you're looking for when you go in. Depending on when you go in there may be a bit of a wait because it can get backed up but sometimes it just looks really busy when the families in there but they're really only helping one person but five or 10 people. Sales rep that I had helped me his name was Eric and he was very kind and helpful and took his time and made sure that I got exactly what I was looking for with my phone and update on my tablet which is terrific because I use my tablet all the time for all sorts of different stuff for school.