Let me start by saying: everything I ate here was really, really good. However, I had time to digest each course before the arrival of the next one. It was not a busy day. We were not a rude or rowdy bunch. There was at least one staff member visibly lounging around and watching us at all times. We did not order custom creations. In fact, everyone in my party but one ordered from the pre-fixe brunch menu. The other person ordered fruit, bacon and potatoes.
Again, the food = delicious. The service = confusingly, befuddlingly, bewilderingly slow. For those who appreciate quantitative data: we were seated at 11:20 and left the restaurant at 2:30 - not by choice.