| rev:text
| - Really cool place where you get bang for your buck, but the service here was HORRIBLE from start to finish, one mistake to the next would not recommend to come here unless just to get drunk.
As a party of 6 on a Tuesday night, we were seated at one of their booth seatings (fits 4 comfortably, 6 = sardines), but is understandable as the bigger tables were occupied. As our server (Kyra, Kyla, Kayla?) came to take our drink order (Ordered 1 Sapporo, 1 Pink Lemonade, 1 Blue Hawaii, 2 Sour Key, 1 Crazy Canuck) everything went downhill from there. Also at one point the bartender had randomly sprayed water at us...
Once she finally arrived with our drinks, she announced the wrong drinks and forgot a drink. Then when we placed our food order she asked if we were paying separately which we said yes to, and she replied to remind her which drink we ordered so she can place the items to the drink accordingly (Looking back she could've just repeated the order so there wouldn't be any mistakes, or start from one person and go clockwise - she did not do this).
After a while waiting, we had ask to be moved to a bigger table which she said yes to.
As we reached the bigger table, our food came in about 15 minutes, and again 2 orders we placed were missing (yam fries & quesadilla) and 2 other food items came that we did not order (wings & a burger). After explaining to thee food runner the situation, he brought the latter items back into the kitchen, and it was handled in a calm manner with him (Thumbs up to him).
The final straw, was the dreaded bill. She kept running back to the POS system and to our table so we can remind her what we had ordered, but even when she kept doing that she still didn't remember what we had told her 5 seconds ago. To which she kept saying "God this is so confusing". Finally, after going around the table settling individually, she announced we have yet to pay for the wings and burger which were clearly brought back. We then told her no we paid for everything already, and that she had punched items we did not order into the POS, to which she had the audacity to tell us we were wrong and then she yelled at the food runner to come over (which is wrong cause he's just the middle man). She then went back to the POS system came back and said that we still owed her money as the "money" she had in her hand was not enough - which was not true as the 2 girls in my party had given her cash at the beginning and did not ask for change back. Again, she went back to her POS system.
At this point we were all just fed up as clearly it was her problem, and lack of ownership to her mistake so we just left.
All in all, the evening would have been fine as the food was okay, the music and vibe was awesome, but once you get bad service, thats all you can remember.
TL:DR - Food was okay, service by Kyla, Kyra, Kayla?? was subpar.
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