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  • I give the gym itself 5 stars. I have been a member of Mountainside for over 2 years now. I originally attend the Copper/Warner location until they shut that one down after opening this Location up. I Love this gym, its huge, spacious, and clean. There is a rock wall climb for which I only see the kids climbing, Im assuming its for them. They have a theatre room, spa room, a massage room, tanning room, sauna, and steam room. The Yoga/Pilates have their own room. All group classes are in another room. There's also a cycling room. I love how the machines are layed out. All free weights are on one side of the room, and all cardio machines are along the outer part of the building which faces the streets giving you a view of the open space as the sun sets for those who work out in the evenings. This also allows for the separation between the free weights and machines. Each machine has its own TV for u to watch. I have never had to wait for a machine. There are wipes throughout the gym so that you can wipe down everything before and after. There are also baskets of towels for members to use. For those guys who would like to come in just to play basketball there is a big basketball court for you to use. All classes are included in your membership no extra fee is required, only for those special classes that they offer. Other than that everything is included. If you love Zumba as much as I do, Zumba is offered everyday morning and evenings. There are many other classes that are offered there too such as Muscle, TBC (Total Body Conditioning) just to name a few. As for customer service I give them 4 stars, like I said before I've been a member for over 2 years and during those years lately they have hired some new employees most of them being young. Before every time I go in I'm greeted with a friendly hello. But since they hired the new young employees I dont get that any more when they are working the front desk. But I do want to point out that the ones that have been working there since I've been going are still as friendly as can be and I want to mention one for sure his name is Mike and he is awesome. Always greeting with a big smile on his face. Overall I love this gym and will not chose any other gym over Mountainside.
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