I have gone to this urgent care center since I moved her 6 years ago and have always had a pleasant experience until this last time! I went into Urgent Care for a common cold. Was digoinosed and sent hoe with antibiotics and instructions! Was gone until I got a notice in the mail that I needed to fill out this paperwork for an injury of my hand! I called the number and explained to them I went in for a "COMMON COLD" and I sure as heck didn't have an X-ray of my hand! Was told to call the billing department which I did and told them the whole story and was asked are you sure you didn't have a x-ray done of your hand! I am most certain I didn't have an X-ray as I would remember that. The lady said she would investigate and get back to me in 30 days! I have never heard back from anyone until today when I received a bill for 41.00 for a flu test and it was my final notice or they would turn me over to come collections. They didn't even bill my insurance and I paid it so it wouldn't go to collections. Found out through further research there are 2 claims that are pending for my insurance for the same date of service. So I would advise people to make sure they check their bills when they come in and check with your insurance company that it has been properly billed! If I could give it ZERO stars I would!
SURE WOULD BE NICE TO KNOW YOU ARE SUPPOSE TO PRIVATE MESSAGE THESE PEOPLE.