I have a love/hate relationship with this Nordstrom. Unfortunately for them I always remember the bad experiences over the good ones. I was trying to purchase a pair of shoes. They were from the sales rack but I did not need to try them on or anything I just needed my size the box and to be rung up! i waited and waited for someone to help me! there was a sales man( Danny? i think?) who was helping someone woman who had a pile of shoes trying to figure out which ones she wanted. He could have at least acknowledged me with a smile or hello! i got nothing! he walked right by me a couple times. so finally after getting tired of waiting i approached him. I tell him I would just like to purchase these shoes. He goes to the back gives them to me NO personality what so ever. He says "take these to the register and tell them Danny helped you" uhhh excuse me?? you didn't do anything! I could have walked to the back got the shoes myself and you wouldn't have even noticed. Another time i had a similar situation happen at the mac counter.I know mac gets really busy but i had intentions of buying a lot and i cant stand to be completely ignored.