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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Terrible customer service! I was contacted in a timely fashion to set up an appt for the salesperson to come out and measure (Andrew). He had terrible reading and listening skills and even worse customer service. I was requesting interior work for a custom wrought iron gate at the top of my stairs to protect my son. Andrew seemed surprised it was for the interior of my house, came out and acted as if he didn't want the business and we should get a regular baby gate (and if that worked we already would have done it!), and I also requested pricing to re-powder coat and modify our existing railing and he paid no attention to this. The receptionist followed up with me to verify I received my bid and if I'm ready to move forward (I didn't receive anything and I had to follow up with the sales guy!) and I sent a lengthy email back about how disappointed I was. She apologized and said Jim the owner would be in touch with me. Ha! She sent me a message this morning referring me to a baby proof company. No name, just a number. Seems like this business is getting to big for their britches! Use someone else! This valley is full of competitors who will provide you with good customer service! And when I do out my pool in they won't get my business either!
http://www.openvoc.eu/poi#coolReviews
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