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  • I had some bad customer service before but never bad enough to get me to write a review.... My 15 year old brother called me to pick him up because he said he twisted his leg . So I had to get off work and went to pick him up . I get there I tell him to get out and he said he can't move . I started getting worried so I told the lady the front the situation. She looked like she was a manager. She said very rudely I had to pay to get in . I explain one more time to her the situation very calmly . She ignores me and help the next person . I call my brother once again telling him to get some one that works there to help him out . He can't get any ones attention . Then I see a guy in the front I explained to him the same thing this time I'm frustrated...This whole process takes about 30 minutes until he finally gets an employees attention. The same lady from the front start yelling " where is this kids parents " because my brother is hopping on one foot and with the help of some employees to be able to get out . He was crying in pain and telling me to hold him ... at this point I'm heated and tell her it her fault for not calling anyone to get my brother . She get mad for no reason I was never mean or disrespectful at any time regardless of me being mad . She starts yelling thing at me... I leave frustrated and took my brother to the hospital to only find he had broken his leg really bad ... the people here do not care about your well being ... I'm 24 years old I take care of my brother on own ... this lady probably thought I was some teenager trying I sneak in .... These people are untrained and unprofessional. They only care about there money no wonder this place is a dump ... I never left a place to so frustrated in my life .
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