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  • Anytime I go to Asheville people tell me to eat at Tupelo Honey, but I've never had time to go. So when they opened in Charlotte I was excited to be able to try it. Unfortunately this was my first and last visit. The service was awful. Before I proceed, I should mention there were many empty tables and booths. We waited for a long time to just get menus. Another lengthy wait before we could order. The food came fairly fast though. The waiter didn't ask if we needed anything, just sat the food down and walked away. My boyfriend ordered a burger with fries, so he wanted ketchup. It was impossible to get the attention of the 5 servers standing behind the bar talking, so I had to get up and get ketchup off an unbussed table. While we ordered another table was seated next to us. By the time we got our food they still had not received menus. After I got my own ketchup one of them walked up to the front of the restaurant and picked up her own menus. The food was pretty tasty. The biscuits with honey and jam were a great little appetizer. I was told the burger was good, as was the veggie sandwich I ordered. We sat with empty plates for a lengthy time, unable to get a bartender or server to notice us. It took forever for someone to ask if we wanted anything else or just the check. We probably would have ordered another beer, but the restaurant missed out on that. Instead we asked for our check, which again took forever. We left full, but not willing to come back. There were so many servers hanging around talking,they were clearly overstaffed. Maybe they would be more attentive to paying customers if there was less time to chat. I honestly think we could have walked away without paying and no one would have noticed. Maybe the Asheville location has better service, but with the abundance of good food in Asheville, they will unfortunately never get my business.
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