UPDATE: 6/4/2014 - This place is horrible. They started super, then totally fell off. I am a busy mom of two and didn't monitor as closely as I should have as far as their timing with visits. I paid for bi-weekly service. It was moving to every two weeks and I would forget to call them to find out what was going on with my busy days. I finally added up how many times this was happening and they totally owe me at least 1 month refund. I called and left them a message about the missed service, and wanting to stop the service. They NEVER called back, never refunded my money AND took out yet another payment for the service they are not performing. ORIGINAL POST: Sandy at Pet Butler is A-MAZE-ING! I submitted a request late one evening and she called me FIRST thing the next morning. We discussed services and then she told me about the deal that was online with Yelp for a discount. I signed up and we arranged my first service. The service date was less than a week from the time I purchased. They did a fantastic job cleaning up the yard and were are very customer service oriented. The value is super! You HAVE to give them a try. You too will be pleased. Thank you Sandy and Pet Butler!