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  • Wish I could give them 0 stars. They are literally the worst company I have ever dealt with. They quote low prices and then add on fee after fee. Prices are not lower, and the service is the worst. They are completely unresponsive. You can't ever get anyone on the phone. When you do, they say they will call back. No one ever calls back. Once I finally got in touch with someone after being put on hold for HOURS, they told me that they could no longer honor our reservation for the 31 rooms we had already paid in full for. This happened just about 2 weeks prior to our trade show. There was no explanation given. No apology. No empathy for getting stuck without hotels after paying over $25k up front. TERRIBLE! They should not be allowed to be in business.
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