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  • I felt compelled to leave this review after experiencing yet another frustrating shopping experience with Meijer Curbside. Meijer's website is sluggish on a good day, the items are difficult to find, and the system lags interminably just waiting for the green box that shows that the item made it into the cart. I think the items can be found by department as you shop, but they don't end up in the cart that way, so it's hard to check my list when I think I'm finished. I'm always forgetting something. And although they offer substitutions, the emails that you get telling you what they've substituted often list completely unrelated items, and a lot of times it's completely inaccurate. It's really glitchy and untrustworthy. I feel like a beta tester for their shopping site rather than a valued customer. I will say that the *people* who work at Meijer--particularly the folks who work Curbside--are awesome. They're very friendly and conversational, and when the system's running right, they make the whole experience very positive. But I think Meijer underestimated how much people would use the Curbside service, and I just don't think the system is keeping up. What I was hoping would be a time saver ends up costing me more time in the long run, with plenty of frustration to accompany it. I'm starting to wish they'd never introduced Curbside, because I was fine with my old shopping habits (I end up there probably once a week). The prices and selection are good, but with other stores tiptoeing into the curbside delivery market, I find myself looking for other options.
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