I haven't been inside of Canes yet, so I really can't speak to the service. My sister-in-law has brought it over a couples of times, and it is delicious. I love sandwiches and the chicken tender sandwich is alway fried nice and juicy on the inside. The sauce is pretty good. It reminds my of the sauce from some Thai places. If you like sandwiches try the chicken tender sandwich. I'm not sure if that is the official name.